Transfers

Deposits land in a wallet. Trading happens on a trading account. A transfer connects the two, and it runs both ways.

The steps

1. On the Wallet tab, select Transfer.
2. Pick the source under Send from.
3. Pick the destination under To.
4. Enter the amount, or select MAX.
5. Tick the confirmation line, then select Transfer.

Choosing the two ends

• Both dropdowns hold your wallets and your trading accounts together, each showing its balance.
• Going the other way is the same form. Wallet to account funds trading, account to wallet takes money off the table.
• The button between the two rows, with the two arrows, swaps them. Use it instead of re-picking both.

The amount

• MAX fills in everything available from the source.
• On a trading account with open positions, MAX is less than the account balance. Margin backing a position cannot be moved.

Before you confirm

A summary strip shows the source, the destination and the amount. Under it, a tick box repeats it as a sentence, for example Send 500 USD to Standard.

Read the sentence rather than the dropdowns. The two look alike, and a transfer sent the wrong way is annoying to unpick.

Both balances update on the Wallet page once it goes through.

Worth knowing

• Transferring out of a trading account does not close anything. Positions stay open and your margin level moves, so take the balance down carefully if you are still in the market.
• Money sitting in a wallet is not trading capital. A deposit is only half the job until you have transferred it across.

If a transfer does not appear on either side, open the chat widget with the amount, the direction and roughly when you sent it.